Customer service

Our customer service is here to help with any situations related to purchasing or using your card. If your card is lost or if you're encountering issues with our online store or app, feel free to contact us – we're happy to help!

Accessibility Statement for the Museum Card website museot.fi and Museokortti mobile application (iOS and Android)

1. Buying a Museum Card for yourself or as a gift

A year of experiences with the Museum Card – now also with monthly payment!

Enjoy hundreds of experiences for just €7.45 a month. With the Museum Card's new payment option, you get access to 360 museums for a full year at an affordable monthly price. When you choose the monthly payment, you commit to paying for the card in 12 instalments.

3. Extending the validity of the Museum Card and combining cards

Autumn Offer: Renew your Museum Card for the discounted price of €73

This autumn, get 12 more months of art, history and inspiration – for just €73! Explore the season’s most talked-about exhibitions with this limited-time offer: The Offer is valid online and in museums until 27 September.

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Most common questions

The Museum Card is your year-long ticket to 360 museums in Finland

Frequently asked questions: museum card as a gift

4. Registering as a user of the Museum Card 

Company orders

6. Other Museum Card issues, fault situations and losing the card

Museum challenge photo competition – win a Museum card!

Take a picture or video of some of your Museum challenge accomplishments and add the picture on social media with the hashtags #museohaaste and #Museokortti. The best posts will be awarded with a museum card each month until the end of the year!

7. Monthly payment